"As of tomorrow, we will have been in our home 21 months and
the staff has continued to check to see if there are things that need attention.
When we have called seeking that sort of help, you and other members of the
Authentic team have responded in a timely and friendly manner. We have shared
with others, on numerous occasions, how pleased we are that we chose Authentic
Custom Homes to be our design and construction team."
Click to read entire letter.
Sadie and Doug Hodo
"Building a Hill Country Home while living in England presented
a unique array of anxieties and concerns. After our initial meeting with Israel
Pena, we knew that this long-distance building process was possible and it would
be relatively stress free and enjoyable. We found Israel and his Team willing
to hear our concerns, excited to listen to our ideas and desires, very approachable
and extremely creative. Communication via email and telephone was constant and
they even sent photos so we could experience the actual building process. Our
dream home is now a reality and we are so pleased with all aspects of the design-build
process, we are having Israel and his Team build another home for us!"
Hugh and Vicki Guill
"We would like to thank you for building our home in Cordillera
Ranch. We could not be more pleased in the professionalism of your team and
the workmanship of the house. Throughout the entire process of designing and
the construction, your Authentic Custom Homes Staff created the home of our
dreams and guided us each step of the way to help us avoid problems or concerns."
Click to read entire letter.
Daniel and Mary Ellen Shook
"We particularly appreciated the way in which Israel and Jim
worked to make our vision a reality. Israel took our rather vague sketch and
not only realized it, but with Jim's help and our input, made it so much better
than we could have imagined."
Click to read entire letter.
Julie Evans
"I'm proud to live in such a well-designed, aesthetically pleasing
home - and one that is uniquely me. I've received so many compliments from fellow
Cordillera Ranch neighbors, many of whom live in far more expensive homes."
Click to read entire letter.
Sandy Ragan
"Dear Israel, We have just finished our first anniversary in
our house in Fair Oaks Ranch and wanted you to know how much we love and enjoy
the beautiful home you designed and built for us. The whole process of working
with you and your great people has been a wonderful experience from start to
finish." Click to read entire
letter.
Dave and Nancy Ernsberger
"We have enjoyed our home for 27 months and the compliments
from our friends and neighbors. It was a pleasure working with you and your
design team through the many decisions necessary to complete a true custom home."
Click to read entire letter.
Dick and Phyllis Kiger
"When we selected Boerne as the area we desired to spend our
retired life, we asked a real estate agent if it would be a problem to build
a home rather than purchase a custom house already constructed. The agent replied,
'Not if you have Israel Pena design and build it.'" Click
to read entire letter.
Russell and Helen Kiernan
"Lynda and I appreciate the way Authentic Custom Homes, Inc.
does business. We were pleased with the quality experience we had designing
and building our home and this has continued in the follow-up phase following
our move-in." Click to read entire
letter.
J. Kent & Lynda C. Hamby
"We are so proud of our home, giving credit to Israel and Authentic
Custom Homes for a job well done. The construction of our home was a challenge,
but they rose to the task. We give them a 10, Four Stars and an A."
Roger and Carrie Wohlert
"Everything about this project from design to execution has
exceeded our expectations. We are very happy with the way our retirement home
turned out and we look forward to enjoying it for many years."
Randy & Edna Williams
"We really appreciate all you have done to take care of us
through the entire process of building a new home."
Katie, Danny, Clint, Joshua,
Willie and Allison Buck
"Let me say that Israel and his associates are exceptional
and my wife, Marna, and I recommend them without reservation.
We came to Israel with plans from another architect for which we had already
gotten bids. They were all too high. Israel and his exceptional design team
were able to improve upon the plan while lowering costs! They were also very
sensitive to our wishes. This was just the beginning of a wonderful relationship.
Israel has a small firm with exceptional people and there is a real sense of
customer focus. In fact, customers become friends and feel themselves to become
members of an extended family. Better yet, as our lovely home becomes a reality
we realized we do not have to worry; we are very pleased about the construction
process and the quality of the work being done. If at any time there is a concern,
we can call Israel, other staff members, or our excellent construction superintendent,
Jeff, and get immediate assistance. In addition, we have a wonderful designer,
Kim, to work with us on our selections and to improve aspects of the design.
Any time we speak with the office we are treated with such kindness and attention
to our concerns. Marna especially loves that she is able to customize the home
with some antique features like old transoms or a beveled front door and Jeff
and his crew are more than willing to accommodate. We all hear horror stories
about people coming to hate their builder. But Marna and I are so fond of Israel
and every member of his staff.
Most importantly, the wonderful folks at Authentic Custom Homes are building
us a home we think is lovely beyond belief, built with such obvious quality
and care. We thank them so much.
Tom Watson
"I would highly recommend Authentic Custom Homes to build
your home. They build a quality home! I think that you will be pleased with
not only the style that they design for you, but even more important; the quality
of the construction. We rented a house three miles down the road while ours
was under construction, so we saw everything first hand and up close. And I
do recommend them!!
Friends of ours were building out here at the same time using another builder
and we would go by their job site and look at their home, I was truly saddened
by the shabby work and poor materials that they would then be hiding behind
walls and paint!! There was no comparison to the workmanship that was going
into ours.
If you have had the opportunity to get to know Israel Pena, the man that is
Authentic Custom Homes, and everyone that works there, you would understand
why you end up with a well built home. They are honest and trustworthy and friendly.
They communicate with you every step of the way and customer satisfaction is
their number one goal. My understanding is that if you are far away, that they
will even take pictures as your house is being built and you can then watch
it taking place!
They made the process of building a custom home a very pleasant one. I never
felt like I had to keep watch over them, or check up on them, they monitor themselves.
Our project manager would call and tell us what they would be doing next and
what to expect, etc. We would come by the house and go “looks good”;
and got to enjoy the process."
Pam Moore
"Thank you for our wonderful new home. You and your staff were
outstanding throughout every phase of the process. You listened to both our
desires regarding the home and the constraints of our budget. In fact listening
was the most important part of the process. With each visit you took notes and
refined our design until it met all our needs and our target price. The building
process was equally satisfying. I have and will continue to recommend Authentic
Custom Homes to our friends. This is our little piece of heaven and we sincerely
thank you for helping us realize our dream of a hill country home."
Mike and Linda Reed
"The design is exactly what I envisioned, giving separate privacy to the adults and children with a common area for family gathering, and the porches for relaxation. All of our family and friends have raved over the house, the design, and the workmanship. I would be proud to refer you all, and encourage anyone in the market for building a home to use the Authentic Custom Homes, Inc. team. Thank you all for making our "Dream Home" come to fruition. John and Tami Terry
"When Jim and I engaged your services, we expected to receive a spectacular new home - which we got. We did not expect the extra special treatment from each and every one of your staff. We are settling into our new hill country surroundings and our wonderful Authentic Custom Home." Jim and Melinda Keenan
"Throughout the design and building process, the team has communicated so comfortably with us that it has facilitated our achieving our goals with a great deal of ease. They have helped us with ideas and steered us away from possible pitfalls. Building a custom home while living two hundred miles away could be a strenuous and taxing proposition, but it has been made quite easy by Israel and his great staff." Jack and Mary Purcell
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